HOW TO lähetäkukkia.fi FLOWER ONLINE STORE WORKS?

Arrangements are made from fresh flowers just before delivery to the desired address at the nearest florist. We always deliver!

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EASY AND FAST!

  • 1. Choose a flower
  • 2. fill in the information
  • 3. Pay with online banking

NB! You do not even have to register. Sending flowers in less than 2 minutes.

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Terms and Conditions

COMMERCIAL ADMINISTRATOR

Kukkakauppa Riitta Järvelä Ky, Isokatu 14, 67100 Kokkola, tel. +35850 313 8128, info@vakkurinkukka.fi. Business ID 0815227-9.

Marketing name: vakkurinkukka.fi

ORDERS AND DELIVERIES

The product range on the website is valid in the delivery area of Vakkuri Kukkakauppa (Kokkola Economic Zone).

The products in our range are as unique as each flower. The aim is to make the bundles as similar as possible to the product image.

If a product or part of a product is unavailable, it will be replaced with the same price / style / color.

Products going elsewhere in Finland or abroad are delivered with the help of eg Interflora, Dataflora or other partners.

Products shipped abroad are ordered via the “ship abroad” button.

The sender information does not go to the recipient. Be sure to include a signature on the card text if you want the recipient to know who the flower delivery will be from.

The customer (subscriber) is responsible for the accuracy of the information provided. If the order cannot be delivered due to incorrect information, Kukkakauppa Riitta Järvelä Ky will not refund the price of the product or delivery to the customer. Neither is it liable for any other direct or indirect costs resulting from delivery failure.

DELIVERY

The order will be delivered the same day as the order is placed before. 3pm (Mon-Sun).

Sunday transports are not available at all flower shops, and transport times also vary. As a result, Sunday delivery outside the delivery area of Vakkuri Flower Shop may not be available. However, the order will be delivered on the first possible delivery date. No deliveries on Christmas Eve.

Addresses and Gift Cards are mailed by 3pm each day.

The customer can be contacted if delivery is not received at the desired time.

FEES

All prices include 24% VAT.

Delivery charge of € 16.00, including home delivery and commission in Finland. Overseas EUR 16.00.

For journeys (from the nearest supplying florist to the customer) of more than 15 km, the customer may be asked for an additional fare. In this case it is also possible for the customer to cancel the order.

CANCEL The order can be canceled free of charge if the delivery has not left.

Thereafter, there is no right of return under the Consumer Protection Act. Cancellations must be reported immediately to the following number +35850 313 8128 or by email to info (a) vakkurinkukka.fi.

Guarantee Only fresh flowers are used for orders.

If the quality of the flowers is noticeable, the product must be complained of immediately after delivery by showing the faulty flowers.

Payment Methods

The products and their shipping costs will be paid upon ordering. The following payment methods can be used in Nordea, Osuuspankki, Sampo, Tapiola, Aktia, Nooa, Local Cooperative Banks, Savings Banks, Handelsbanken, S-Bank, Ålandsbanken, PayPal and credit cards. Payment is made through Suomen Verkkomaksut Oy’s website. There is also a form of payment by prepay.

Payments by Visa, Visa Electron, or MasterCard

If you want to pay by Visa, Visa Electron or MasterCard, Riitta Järvelä Ky will only act as a marketer of products and services and
in addition to supplying the products to the buyer. Complaints are the responsibility of Finland
Verkkomaksut Oy.

Suomen Verkkomaksut Oy operates with Visa, Visa Electron or
Payments by MasterCard as a merchant and merchant
between the customer and Suomen Verkkomaksut Oy. At Seller’s Responsibility
are all trade related obligations. Suomen Verkkomaksut Oy is
also the payee.

Suomen Verkkomaksut Oy
Business ID: 2122839-7
Program Arc 10
40500 JYVÄSKYLÄ
Phone: 0207 181830

Online Banking

Suomen Verkkomaksut Oy (2122839-7) provides payment and financial services related to online banking in cooperation with Finnish banks and credit institutions. Suomen Verkkomaksut Oy purchases the payment and transfers it to the merchant. For the user, the service works just like traditional online payment.